The following are our most commonly asked questions. If you have not already done so, we also require you to take a read through our Volunteer Manual. This will help you familiarise yourself with our organisation and volunteering roles.
How can I prepare myself to volunteer with RMA?
Full training is given to all RMA volunteers and all we require from you is your enthusiasm, a confidence in your ability of your favorite mountain activity, and of course some of your time during the Winter and/or Summer season. Training for the winter season takes place in Nov/Dec and Jan/Feb. If you have missed the training for the winter season, we would still love you to join us. Please get in touch and we will partner you with other seasoned volunteers in order for you to start volunteering. During the summer months, training is generally given on the day of the activity, but next summer, we are also planning to do start of season volunteer training days. All training days will be advertised on the Volunteer Calendar and are really beneficial to volunteering with us.
I like to ski, can I just volunteer in the winter?
Yes. Volunteers can donate their time to RMA as little or as much as they want. We do not require a minimum amount of hours for volunteering. We have many volunteers who choose to volunteer one seasons but not the other. Volunteers who are interested in skiing or snowboarding may sign up as a Ski/Ride Buddy. Buddies are ski or snowboard volunteers who help our guests around the slopes of Sunshine Village. The guests may need help putting on ski gear, loading & unloading chair lifts, getting up when they fall, or guidance as to the best slopes to go on according to their needs. During the winter months, we also have many opportunities to help our sit skiers, which may require the use of multiple volunteers. To find out more about what we do in the winter, please click here…
What do I need to bring as a Ski Buddy?
If this is your first time volunteering, we would recommend taking part in a training session or volunteering with Andrea or Marie (you will find them listed on the Volunteer Calendar). If you are volunteering as a ski or snowboard buddy at Sunshine Village (or other resort), you will need to provide your own ski or snowboard equipment, and helmet. We also recommend you bring the following: warm layers, ski jacket & pants, lunch/snacks/drink. You will be provided with a lift ticket and information about collecting this ticket will be provided to you prior to your volunteer day.
Is there a minimum requirement for volunteering with RMA?
No, there is no minimum requirement for volunteering with us! We have individuals who volunteer for us very regularly and some who may volunteer once per year. Once you are signed up to volunteer, you will receive our bi monthly emails which will let you know about the latest volunteer opportunities. You can also check out our Volunteer Calendar any time you like and sign up for whatever you are interested in!
Do I have to buy a lift ticket for volunteering as a Ski Buddy?
No. If a lift ticket is required for your volunteer role and you do not have one, we will provide one for you. Once you have signed up for a volunteer role at a ski resort, please send us an email to let us know you require a lift ticket. Most of ski and snowboard volunteer roles are located at Sunshine Village. Volunteer lift tickets may be picked up at the ‘General Offices’, located up the stairs of the building to the left of the gondola and must be returned by 4:30pm.
I am learning to ski, can I volunteer?
For those interested in volunteering with our ski/snowboard programs, we generally require a strong blue runner level, in order to be able to volunteer in these positions. If you are not sure if you are a good enough skier or snowboarder, please get in touch and we can chat about your capabilities. While many of our guests may only be comfortable on Green Runs, we still require you to be a stronger ski/snowboarder just in case you ended up on a steeper slope.
I enjoy kayaking, is there a volunteer role for me?
In the summer, there are many different ways to volunteer, including kayaking, canoeing, paddleboarding, tennis, golf, frisbee golf, swimming, hiking, and more! Many of these roles will be part of our summer programs (multi week programs for kids and young adults) and our camps (1 or 2 activity based days for specific ages ranges), as well as lesson and experience requests from our guests. You can find out more about what we offer in the summer here…
I don’t have a car, can you give me a ride?
For volunteers who do not have a license or do not have a car, we would still love you to be involved. The RMA truck will depart from Canmore and will most often be able to give you a ride to the volunteer location if you are leaving at the same time. If you live in Banff, we may also be able to pick you up on route if the volunteer location is at Sunshine Village or Lake Louise. For those living in Calgary, we are not able to collect you, but during the winter months, we may have other volunteers heading in from the same direction. If you live in Calgary, and sign up for a volunteer role, your first step would be to contact us and let us know you are looking for a ride. We will see if anyone else is travelling from the same area as you and try to arrange a ride for you. Alternatively, some Calgary based volunteers choose to take the bus to Sunshine. If this is the case, we will reimburse the cost of your ticket.
What is a Police Check?
A police certificate/clearance check is a copy of your criminal record or a statement that you do not have a criminal record. Police certificates are different in each country and territory and may be called police clearance certificates, good conduct certificates, judicial record extracts or other names. To find out more about your rights in submitting a Police Check to us, please click here…
Do you still require a RCMP/Police Clearance check if I haven’t lived here very long?
Yes. You should apply for a police clearance once you have signed up to volunteer with us. If you have moved from another province, you local police station may contact your past province/city to confirm your clearance. Or they may ask you to contact the police station in the area you previously lived. If you have moved from another country, and are unable to get a police check here, you may provide us with one from where you previously lived. If this is not possible, please contact us at email@example.com. We require an updated clearance every 2 years that you volunteer for us. Once you apply to become a volunteer with us, you will be emailed a RCMP Clearance Letter that should be updated with the current date & your name, and printed to take to your local RCMP/Police Station.
Can I volunteer in an office role instead?
Yes! We also look for individuals who are keen to help in roles such as admin, event organisation, fundraisers, blogging, social media and more. If you are looking for a volunteer role that does not involve our outdoor sports, please check the volunteer calendar for the latest roles, or get in touch and let us know how you can help.
I have a question that hasn’t been answered here…
Please contact us and let us know any questions you may have. We will do our best to answer. There are probably other volunteers who are asking the same question, and we would like to add your questions to this list! Remember, once you have signed up as a volunteer, you will gain access to our Volunteer Manual, which contains a ton of useful information about volunteering with us.