Getting to Banff/Canmore from Calgary
Brewster Banff Airport Express
Their motor coach buses are not wheelchair accessible. Guests with a wheelchair are able to take their services if they are physically able to step up the 3-5 stairs into the bus, or be carried up the steps. They would then store the wheelchair in the storage compartments under the bus. They do not have hydraulic ramps or any way for a guest to roll onto the bus in the wheelchair.
In addition, they have two different types of buses. One holds a larger amount of passengers, with storage compartments underneath the bus. We also have another type of bus, which is smaller and holds a smaller amount of passengers, without storage compartments underneath. In order to confirm accommodation of a wheelchair accessible passenger, they require the guest to book a *minimum* of 24 hours in advance. It’s recommended that the guest call on 1 (866) 319 3691. This way they have direct contact with the customer and can discuss all details.
Their buses are unfortunately not wheelchair accessible. There are 4 steps to access each bus. They are happy to take wheelchairs on board at no extra cost and these would be stored in the luggage space. Banff Airporter staff would not be able to help the individual in a wheelchair board the bus, therefore they recommend travelling with someone who is able to help. Front seats may be reserved for an individual in a wheelchair or who has mobility issues.
Alternatively, Banff Airporter have a private car company that they would look to offer guests in a wheelchair at a price close to the advertised bus rate, as long at the individual could transfer from a wheelchair to car and could travel at the Banff Airporter scheduled times.
Anyone in a wheelchair looking to book with Banff Airporter should give them a call at 1(888) 499 2901.
To pick up your rental car, head to the Rental Car Center. It is located on the Departures level across the roadway from the main terminal building. It can also be accessed by the elevator lobby across the arrivals roadway. The On-Airport Car Rental companies operate out of the Rental Car Centre. Unfortunately, as far as we know there are no accessible vehicles at present.
Looking for more information, the YYC website can provide more information on general transportation.
Getting to Sunshine Village from Banff/Canmore
Shuttle Bus from Banff to Sunshine
The Sunshine Village shuttle bus operates between Banff and Sunshine Village, with various convenient hotel pick-up points (e.g. Rocky Mountain Resort, Inns of Banff, Banff Caribou Lodge, Delta Royal Canadian Lodge High Country Inn, Ptarmigan Inn, Fairmont Banff Springs, Mt Royal Hotel). The morning times vary between those wanting first tracks, and those wanting a sleep in, and return trips to Banff are throughout the afternoon. For holders of a Big 3 tri-area lift ticket, these buses are complimentary.
For those staying in other Banff hotels, you can either head to one of the bus stops or take the local ROAM bus to the nearest hotel with a Sunshine Vilage pick up (various hotels will give guests a free bus pass). Some hotels such as the Rimrock Hotel, Banff, can provide shuttles to connect you to the Sunshine Village bus. The ROAM bus also connects Canmore to Banff.
Route 1: Busses pick up at each location every hour and 5 minutes. From 8:15 am till 11:20 Rocky Mountain Resort first pick up at 8:15 Transit stop across from Inns of Banff (located West side of Banff Ave.) first pick up at 8:20 Banff Caribou Lodge first pick up at 8:23 Delta Royal Canadian first pick up at 8:25 Lodge High Country Inn first pick up at 8:28 Ptarmigan Inn first pick up at 8:30 Brewster Bus Depot – (Lynx St.) first pick up at 8:30
Route 2: Busses pick up at each location every hour and 5 minutes. From 8:20 am till 11:25 Fairmont Banff Springs first pick up at 8:20 Town Parking Lot first pick up at 8:25 (located directly behind Mt. Royal Hotel) Banff Park Lodge first pick up at 8:30 Brewster Bus Depot first pick up at 8:35
Return Shuttles to Banff can be caught out front of the Creekside Lodge. They leave every hour and 15 minutes starting at 2:30 pm till 6:30 pm.
Shuttle Bus Pricing from Banff to Sunshine Village
Adult round trip: $15.00
Adult one-way: $10.00
Child round trip: $10.00
Child one-way: $6.00
These buses are currently not wheelchair accessible. if you are planning on taking the shuttle bus and are in a wheelchair, arrangements should be made in advance by calling Sunshine Village on (1-877)-542-2633. The Sunshine Bus is more than happy to accommodate wheelchair users.
From Calgary/Canmore to Sunshine Village
Sunshine Coach offers a convenient trip from Calgary and Canmore to Sunshine Village. With daily departures from several locations during the ski season the coach will provide you a comfortable and convenient way to get to the resort. There are combined bus & lift ticket rates available as well as discounted bus rates for season pass holders and Sunshine Marmot card holders. Wheelchair users must call in advance to make arrangement and check that buses will be suitable for their needs. For more information on pick up times and locations or to book your seat visit the Sunshine Coach website or call 1-866-666-6Bus or 1(403)241-8314.
Driving to Sunshine Village
If you have a hire car, the trip to Sunshine Village from Banff is fairly easy, depending on road and snow condition. From Banff, head west on the Trans-Canada Highway 1, and 10km out of Banff turn left at the well signposted turnoff to Sunshine Village. The carpark is not far off the highway, so there’s no hairy driving up a windy mountain road. The parking lot is massive and there are shuttles to aid the commute to the base of the gondola. On busy weekends, the parking lot fills up, cars have to park up the road, and the wait to get a shuttle may be long. For those in wheelchairs, Sunshine Village do provide accessible parking near the base of the gondola. There is also ramp access to the gondola itself.
In and Around Banff/Canmore
The ROAM Bus Service (in Banff, Canmore and between the 2 towns) have wheelchair ramps and lowering floors. They are accessible to individuals with wheelchairs. ROAM Transit offers users public transportation throughout the Bow Valley. Routes offered within Banff and Canmore, as well as between the two towns. Click here for schedules, routes and more information.
Wheelchair Accessible Taxis
A google search will provide you with the many tax services available in the area. Unfortunately, there are no known accessible taxi services within Banff or Canmore
Renting a Wheelchair
Gourlay Pharmacy & Rexall Pharmacy both rent wheelchairs. Rexall currently rent these for $5 per day.